Delivery Services Information

Delivery information


• Our freight services deliver Australia-wide to your business or home address. We use Fastway for smaller domestic products, Followmont and Air Road Direct services for larger freight items, Startrack express for Commercial FRAL models (includes specialised transit warranty).

• Orders are dispatched from either our Sunshine coast main warehouse for domestic products and accessories OR  Brisbane, Sydney, Melbourne, warehouses for larger commercial products.

Damp Solutions Delivery Info
• Orders are sent via courier or road freight and must be signed for upon delivery
 

Address Information

• We can only deliver to physical addresses for dehumidifiers (i.e. not PO Boxes) smaller accessories can be delivered to PO Boxes. 

• NOTE: However, we do prefer a business address for all deliveries making it a more secure delivery for you and for the courier to get a signature. Parcels are then not left at front doors of homes or apartments where passer-bys can see them.


Damp Solutions VanHow much is delivery?

• After adding items to your shopping cart, click the "Enter your destination for to get a shipping estimate" button to calculate the delivery price.

• Delivery cost varies, and is calculated based on your distance from the warehouse containing the relevant “in stock” goods and the weight of your order.

• Depending on your location and stock availability, our Sunshine coast warehouse is for domestic products only.  OR  Brisbane, Sydney, Melbourne, warehouses hold our commercial products,  will be automatically selected to give you the lowest delivery price.


Do you deliver overseas?
No, we only deliver to Australian addresses
 

How long does delivery take?


We usually dispatch your order/s from our warehouse 1-2 days of receiving payment.

When your order is dispatched we can provide you a tracking number from our courier company if required.
Delivery Work
ing Days Allow:
• 1-2 days Suncoast/Goldcoast/Brisbane
• 2-3 days  Syd/NSW
• 3-5 days ACT/Vic/NQld
• 5-7 days SA/TAS
• 7-10 days Perth/WA/NT

**Note allow extra days during public holidays ie Christmas break extra 2-4days.

Contact us if:


Your parcel is taking longer than normal,we can then do a freight search for you. Normally couriers will leave a card or call you using the contact number you gave when making your order with Damp Solutions.
Contact can be made via phone 1300353043 or email
info@dampsolutions.com.au
• You must state the name of original purchaser and date purchased
• The receipt number or invoice number for your order  ie 4 digit number top RHS
• The address where parcel is to go.

 

How we can help you ...

Damp Solutions Australia® provides a free Phone Consultation to help you with mould and condensation prevention needs. We provide the very latest comprehensive industry brands of dehumidifiers and mould prevention products for your home, boats/yachts, caravans, galleries and museums, storage, or commercial business etc. Our Commercial and Home Dehumidifier range is carefully selected to help you prevent and protect your goods from the damages of moisture and mould, providing a safe and productive work environment.

Contact Us

1300 353043
07) 31026105
sales@dampsolutions.com.au

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